Frequently Asked Questions

What are your candles made of?

Our candles are made from 100% natural soy coconut wax and premium fragrance oils. They're vegan friendly, non-toxic and burn cleanly, no paraffin, no nasties, just pure relaxation

Can I personalise my candle?

Absolutely! you can add a name, message, or special date to make your candle truly unique. Simply send us your personalisation details when placing your order and we'll create it just for you.

How long do your candles burn for?

Each candle offers a long, even burn approximately 30 hours depending on how you care for your wick. We recommend trimming the wick before each burn.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.

How long does shipping take?

Orders are usually dispatched within 2-3 business days. Personalised candles may take an extra day or two, but we promise they're worth the wait! You'll receive tracking details as soon as your candle is on its way.

Do you ship internationally?

Unfortunately we do not ship internationally. Shipping UK only.

How can I track my order?

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for your convenience.